Privacy Policy: Objectives and Functions

This privacy statement applies to information collected through any websites, mobile applications, and/or online or mobile-enabled technology, and/or digital tools that display or link to this privacy statement (collectively, our “Online Platforms”). This privacy statement also applies to information shared with us by our approved partners and other third-party sources.

This privacy statement does not apply to (i) information collected from you either offline or through websites and other online services that do not display or link to this privacy statement, including third-party websites to which our online services may link, or (ii) information that would be considered Protected Health Information. We use and disclosure of Protected Health Information is set forth in the Notice of Privacy Practices.

1) Acquisition of Personal Data

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (which is called anonymous data).

We may collect, use, store, transfer and process different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
Contact Data includes billing address, delivery address, postal address, email address and telephone numbers.
Financial Data includes payment card details.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and geographic location, preferred language (used to display our website), browser plug-in types and versions, operating system and platform, use of cookies or other devices to store and sometimes track information about you including device type (unique device identifiers) and device screen size (more details on our use of cookies is set out in the Cookies section below) and other technology on the devices you use to access this website.
Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, professional qualifications, reviews, feedback and survey responses.
Usage Data includes information about how you use our website, products and services, items you viewed or searched for, page response times, download errors, length of visits to certain pages (including how much time is spent on which pages), page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
Marketing and Communications Data includes your preferences in receiving newsletters and marketing from us and our third parties and your communication preferences.

Special Categories of Personal Data

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our products or services or open an account). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

2) Our Data Usage Practices

This information is used to carry out business functions, registration and records management. Additionally, this information may be used for:

Internal marketing purposes and online behavioral advertising, which include, but are not limited to, sending you material about products, services, updates, etc. that we think may be of interest to you;
Fostering communication and awareness of our site, programs and events through social networks and vis-à-vis any of digital platforms;
Sharing with our education partners, and approved select vendors or associates who are performing services on our behalf;
Analyzing and improving website and service performance and delivery, analyzing how sites and services are being accessed and used;
Testing, correcting and improving our content, applications and services;
Developing new applications, products and services;
Improving customer/student experience and retention, analyzing outcomes and preferences.

3) Third-party Data Processing

Except as outlined in this policy, we do not share your personal information with unaffiliated third parties unless you provide permission. However, we may share anonymized aggregate data with third parties such as advertisers.

4) User Privacy Protection

Secure Data Management Protocol

Your personal information is stored on secure servers in protected facilities. We ensure that any data transfer, storage, or processing is conducted securely and in compliance with our Privacy Policy. By submitting your personal data, you consent to these secure management practices.

5) Third-Party Website Connections

Our website and its associated platforms, such as newsletters and blogs, often provide links to external sites that are not under our direct control. We include these links as a convenience to you and strive to select sites that uphold similar standards for data privacy and content integrity. However, we do not oversee their privacy practices or content management. Additionally, our website uses third-party analytics cookies to gather demographic information about our visitors, such as age, gender, and interests, which helps us improve user experience and tailor our marketing efforts. Importantly, these cookies do not track personally identifiable information.

6) Revitalization of the Existing Privacy Statement

We may update our Privacy Policy from time to time to reflect changes in our information practices. Whenever we make a significant change, we will notify you and other users by posting the changes on this website. Your continued use of the website after such changes will constitute your agreement to the updated Privacy Policy.

7) Your Rights: Personal Data Access and Ownership

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.